Pacific Cross Indonesia is a free lifestyle app designed for health insurance policyholders who are registered with Pacific Cross. The app offers two types of user access: participants and HRD, with different access rights.

For participants, the app provides access to member information such as member details, plan and coverage, and claim history. Additionally, there is a supporting document section and a provider list.

For HRD, the app offers access to member information for all participants registered in the policy, including member details, plan and coverage, and claim history. Additionally, there is a supporting document section, a provider list, and a reporting feature that includes top 10 claimants, top 10 diagnoses, top 10 providers, claim transactions, and outstanding excess. HRD can also perform an endorsement feature that includes registering new employees, registering new family, endorsement update, endorsement deletion, endorsement lost card, and endorsement history.

Overall, Pacific Cross Indonesia is a helpful app for policyholders to access their health insurance information and for HRD to manage policyholders' data and claims.