New PGN Mobile is a business and productivity application designed for customers of PGN, specifically targeting household and small customers. The app provides essential features such as bill information, payment methods, and a self-meter reading reporting tool. Users can also submit service requests in various categories, including commercial, technical, and financial services, along with access to PGN product information and notifications.

The service request features include options for commercial services like ownership data changes, customer group changes, subscription cancellations, bill installment plans, and refunds for overpayments. Technical services offered through the app include temporary service suspension, reconnection, gas meter replacements, and reinstallation. Overall, New PGN Mobile enhances user experience by providing informative updates on subscription progress, self-meter reporting, and submitted service requests.