The Jacksonville Transportation Authority is one of the largest transportation agencies in the United States and is responsible for the public transportation network in Jacksonville, FL. We operate public bus routes as well as some local services, and our primary purpose is to connect our citizens with their jobs, schools, healthcare and family. We are committed to providing an excellent travel experience by providing innovative technology solutions, customer service and the most efficient service available.

Why does the Jacksonville Transportation Authority need your help?

Because we offer a great service, we need to make sure that we are doing everything we can to continue offering the highest quality service to the citizens of Jacksonville. Our goal is to have a seamless transit experience for our riders. You can do that by taking responsibility and buying your bus fare in-app.

There are many reasons why you should get your bus fare in-app. Your fare will be automatically deducted from your card, you can track your bus location on a map, and you can make payment with all of your credit and debit cards.

Here are some examples of how it works:

Purchase your bus fare with your debit or credit card. No more waiting in line to buy your bus fare.

Have you ever waited in a long line just to pay for a bus fare? We don't think so. You can now make your bus fare payment via all of your existing credit and debit cards.

Use your mobile ticket to board public transit. Mobile tickets are stored on your phone so you will never have to wait in a long line again.