Kareo Billing is a medical billing and practice management app created for physicians and medical practitioners. This app allows users to schedule patients, confirm insurance, store patient documents, develop reports, and more. It also has comprehensive charge management tools that capture and manage charges. Moreover, it comes with a messaging system that secures communication between patients, providers, employees, and billers. However, the app is built on an older platform, making it susceptible to downtime issues.

What is Kareo Billing?

Kareo Billing is one of the modules of Kareo—a digital platform designed for smaller medical practices. This platform helps clinicians get paid faster by automating the billing process. It comes with comprehensive end-to-end claims tracking that reduces the days for patient' bills to be held in accounts receivables. It starts by letting users upload patients' demographic data and verifying insurance eligibility. Moreover, there are smart checks integrated into its billing workflow to facilitate claims.

Also integrated into the app is billing analytics, providing financial snapshots of the billings and collections. You can get them as reports in the dashboard. Another benefit to using the app is its ability to store all data in the cloud. You download the software to your computer, but all information you input is uploaded to the Kareo Server. Moreover, the app comes with a secure messaging tool, which secures communications with everyone connected to your practice.

However, there are drawbacks to the app. As mentioned, the Kareo is built on an older platform, which means you will often experience downtime issues. Additionally, there are issues with data transfers, such as slow speed, incomplete data, and missing information. There is a wide variety of customer support available though. Be warned, however, that the app's customer support is very poor. Representatives often fail to follow-up when you submit a trouble ticket.

Is it worth downloading?

All in all, Kareo Billing is a helpful financial management tool if you are a small medical practitioner. The app offers a selection of features that you can use to secure your financial health. It also allows you to manage your patients' data with ease. However, you should note that the app often is prone to downtime issues and has poor customer support. Its overall service might not be worth the headaches you will encounter.