Johns Hopkins OnDemand Virtual Care offers convenient access to healthcare providers for minor care concerns. Users can connect with a provider via the mobile app without needing an appointment. Select insurance plan members can use this service, which promises minimal wait times and the ability to receive diagnoses and prescriptions remotely.

Members of eligible insurance plans log in, answer symptom-related questions, and may be required to pay a copayment. Once in the virtual waiting room, patients typically wait between seven and 10 minutes before connecting with a healthcare provider. The provider will assess symptoms, provide a diagnosis, and recommend necessary steps, including sending prescriptions to a network pharmacy if needed.