EPESI CRM is an extremely intuitive and user-friendly customer relationship management tool. The CRM not just collates customer information but also makes putting it to use quite seamless. Most other CRMs work just fine but fail to embrace the non-IT people. A sales executive, who is not an IT guy, would like a CRM that gets work done or delivers results almost instantly – EPESI CRM does just that. The tool is free but there’s a paid version available as well, which has more advanced features such as email campaign manager.