The CXone Agent Click-to-Dial Extension by agentupdates is a free Chrome add-on that aims to make placing calls effortless for Agents using the NICE CXone Agent application. This extension converts +E164 phone numbers into clickable links, allowing seamless dialing from any webpage.

With the CXone Agent Click-to-Dial Extension, Agents no longer have to manually enter phone numbers into their dialer. Instead, they can simply click on the phone number link on any webpage, and the extension will automatically initiate the call through the NICE CXone Agent application.

This extension is a time-saving tool for Agents who frequently make phone calls as part of their job. By eliminating the need to manually dial phone numbers, it streamlines the calling process and improves overall productivity.