B-Assist is a free mobile application developed by Bulstrad Life Vienna Insurance Group for its clients in Bulgaria. With its extended functionality, the app saves clients' time and effort by allowing them to manage their health care insurance seamlessly. Clients with active health care insurance can make online appointments, submit reimbursement requests, generate virtual copies of their personal ID cards, send requests for confirmation of highly specialized research, and obtain information about their insurance claims and services used. They can also use a map with tour partners-medical institutions from the Bulstrad Life Vienna Insurance Group network and make inquiries referring to the coverage of their health care insurance.

B-Assist also offers clients who do not have health care insurance provided by Bulstrad Life the ability to buy selected insurance products and pay online installments for long-term life insurance. Additionally, they can send notifications of an insurance event for insurance products other than health care insurance. The app now includes online consultations with medical professionals provided in partnership with Healee, online consultations with psychologists, and a second medical opinion from an international specialist for clients who have included the "Extra Care" package to their health care insurance. With its updated design and improved functionality, B-Assist is a comprehensive app that offers an all-in-one solution for managing health care insurance.