Amwell Touchpoint is a free iPhone app developed by American Well Corporation that aims to provide a platform for telemedicine consults. It enables healthcare providers to perform secure, HIPAA-compliant video consultations from any mobile device. Patients can connect with their medical providers and receive video consultations without the need for a login, making it convenient and easily accessible. Providers with a health system login can launch secure video consultations, receive automated notifications when new cases are assigned, review case details, and access the patient's medical history.

The Amwell Touchpoint app is a component of a comprehensive telehealth suite that offers video calling, coordination across multiple point-of-care locations and service lines, automation of alerts and escalations, integration with EHR and IT systems, and active monitoring of point-of-care devices. It also acts as a video and phone dialer with Epic Haiku/Canto, making it an all-in-one platform for telemedicine consults.