Alaap - BTCL Calling App is a free communication app from Bangladesh Telecommunications Company Limited (BTCL). As the official platform for the Bangladeshi telecom, it offers a lot of features. The most important of these capabilities is, with a working data plan or an active Wi-Fi connection, you can make voice calls to virtually anyone.

Aside from checking your account and paying bills, Alaap - BTCL Calling App can be used to send messages and media, and call your friends. Also, like Moj BH Telecom and Nepal Telecom, this is a dedicated app that only works in a certain territory.

A treat for BTCL subscribers

Alaap - BTCL Calling App is an app designed for subscribers of BTCL in its home country, doubling as a customer service and a communication platform in one. For the customer service aspect, you can check your subscription, purchase a new plan, or pay your bills. The app has a straightforward layout, with colorful icons and text representing each of its features, making it easy to navigate.

On the other hand, it also features communication capabilities similar to a watered-down Messenger app. Using this app lets you enjoy discounted rates for its voice calls, even to non-users of the app. Similarly, you can use data or Wi-Fi to send messages or even set up video calls. However, for some reason, using the app to make calls doesn’t have as good a quality as using your phone.

Although it is a feature-rich app, it still has a couple of restrictions. First is that it requires a modern Android OS version. It has a tendency to freeze and crash for those running systems older than Android 13. Similarly, the app lacks security features. After linking it to your phone number, it can be used immediately without a login requirement or the option for 2FA security.

Imperfect, yet reliable

Overall, Alaap - BTCL Calling App remains a good and reliable app for BTCL subscribers in Bangladesh. It has a lot of features that cover both customer service and communication requirements, from connecting with friends to taking care of your account. Additionally, the app layout is easy on the eyes and easy to navigate. Unfortunately, it suffers a couple of restrictions such as support for older systems and security measures.