ZOO & Co., developed by SAGAFLOR AG, is an iPhone lifestyle and loyalty app for pet shoppers that replaces a physical customer card and simplifies store visits. The app supplies a digital customer card, weekly exclusive coupons redeemable in participating specialist stores and the online shop, pet profiles and a location-based store finder. It also stores digital receipts and publishes expert tips and personalised shopping lists. The target audience is pet owners in Germany and Austria who want organised rewards and tailored pet guidance.

Coupons and in-store redemption actually tie app visits to the shop floor

Omnichannel scanning is a central capability: the app supports digital coupons that can be scanned directly at physical store registers and are also valid in the brand's online shop. This behaviour turns in-app offers into immediate in-store savings and keeps weekly promotions usable whether you choose to pick items on the shelf or order via the retailer's web channel.

Account setup moves a plastic card into the phone in one flow

The app lets new users register a digital customer card at first launch and lets existing cardholders sign in using their card number and date of birth, removing the need to carry the physical card. That registration route supports multiple pet profiles per account, a practical detail for households with several species and separate care routines.

The app targets modern Apple devices with clear system requirements

The publisher lists iOS 15.1 or later as a requirement, and the app is also compatible with iPod touch and Macs that use Apple M1 chips or later. Those platform notes define which devices can run the app and indicate the intended Apple-centric install base for this tool.

Built by a local franchise group and praised by regular shoppers

The developer operates an established franchise network in Germany and Austria with around 150 specialist stores and long experience in pet retail; the app reflects that retail footprint. User feedback cited in reviews highlights the convenience of the digital card, the perceived value of weekly coupons, and the usefulness of the store finder for locating nearby franchise outlets.

To sum up, a practical loyalty companion for frequent franchise shoppers

The app is a practical option for regular ZOO & Co. customers who want organised rewards and pet-focused shopping help; its usefulness depends on shopping frequency at participating stores and on having a compatible Apple device. To make the most of it, enable device location and save favourite offers so weekly coupons and local stores integrate into your routine.