Zoho Assist is a web-based application that allows you to provide technical support to your customers remotely. With the Chrome Extension, you can easily access, manage, and take control of remote PCs, laptops, and mobile devices directly from your Chrome browser.

The key features of Zoho Assist include the ability to initiate instant or scheduled remote support sessions, making it convenient for both you and your customers. The application also offers mass deployment for unattended remote access, making it easy to manage multiple devices at once.

Zoho Assist is firewall and proxy friendly, ensuring a smooth and secure connection. It also includes an instant chat feature, allowing you to communicate with your customers in real-time. Clipboard sync and user-account control compatibility are additional features that enhance the overall support experience.

To ensure the security of your data, Zoho Assist utilizes 256-bit AES data encryption. The application also offers cross-platform support, allowing you to provide assistance to customers using different operating systems.

Please note that while the free version of Zoho Assist offers a limited set of features, you have the option to purchase the paid edition for access to the full range of benefits.