Zalo CRM is a Chrome extension designed to enhance customer interactions on Zalo personal and business platforms by integrating with CRM360. This tool enables real-time display of client information such as names, emails, phone numbers, tax IDs, and company names during conversations. It streamlines the management of customer data, ensuring users can access valuable information instantly and personalize their interactions for better customer service and sales effectiveness.

The extension features automatic synchronization of new customer data into CRM360, making it easy to collect and store information from new interactions. It also displays the history of exchanges with customers, allowing for efficient tracking of past discussions. The seamless integration with CRM360 ensures that all necessary data is readily available within the Zalo chat interface, enhancing productivity and customer relationship management.