The DPD app enhances the delivery experience by offering a variety of customizable options for receiving parcels. Users can establish personal delivery preferences, such as directing parcels to a DPD Pickup location, a neighbour, or a safe place if they are unavailable to receive their package directly. The app promises convenience, providing 30-minute delivery alerts to narrow down the waiting period. It maintains a list of both active and past deliveries, offering real-time tracking and, for added security, sends photos of the parcel once delivered to a designated safe location. Users can manage multiple addresses within the app, ensuring flexibility in parcel reception across different locations within the UK. Moreover, the DPD app features driver tracking, offering information on the driver and their estimated arrival time. If plans change, in-flight options allow users to modify delivery details on the go, including changing the delivery day or pick-up location. With over 2,500 DPD Pickup shops available, the app provides relevant details for an easy collection experience.