The "益办事" (Yi Ban Shi) app is a comprehensive digital service platform created by the Yiyang Municipal Government for the citizens of Yiyang. It aims to provide an "Internet+" city experience by integrating various services such as government affairs, transportation, a direct line to the mayor, and smart healthcare into a single unified entrance.

With the "益办事" app, citizens can enjoy the convenience of a unified identity authentication system, enabling them to access government services, inquire about various matters, and apply for services all in one place. The app also offers convenient services like real-time public transportation updates, online appointment scheduling for medical consultations, healthcare information, credit checks, tourism services, and utility bill payments for water, electricity, and gas.

In addition to the standard version, the "益办事" app also offers a version specifically designed for elderly citizens and an accessible version for those with disabilities, ensuring that all members of the community can benefit from the city services.

With a citizen-centric approach, "益办事" continues to expand and improve its channels and methods for delivering government services, enhancing the reach and quality of public services, and meeting the diverse and individualized needs of the citizens.