XAD Client for CRM New Version is a Computer Telephony Integrations (CTI) Agent Desktop Application designed for CRM integration, catering specifically to Call Center and Contact Center Agents. Available for Windows, Linux, and MacOS, this Chrome Extension allows users to seamlessly integrate with popular CRMs such as Freshdesk, Freshsales, Salesforce, and Zendesk. Users can easily log in, receive incoming calls with caller identification features, make outgoing calls, and have all calls automatically logged and recorded within the XAD account. Additional features include Agent Information, Call Pause/Unpause, Call Waiting display, and logout functionality.

The latest versionbrings upgrades to the extension system, integration with the latest version of SocketIO, and the incorporation of Webpack. Previous updates have addressed various issues such as errors related to calling via Zalo, adding new calling features via Zalo, enhancements for Sales Console, and bug fixes for CRM integrations like FreshDesk, Salesforce, FreshSales, and Zendesk. The XAD Client for CRM New Version continues to evolve with each release, offering improved functionality and enhanced user experience.