XAD Client for CRM Dev Version is a Computer Telephony Integrations (CTI) Agent Desktop Application designed for CRM integration, specifically tailored for Call Center and Contact Center Agents. Available for Windows, Linux, and MacOS, this Chrome extension offers features such as caller identification, call logging, and call management directly from your CRM application. Users can easily add the extension from the Chrome web store, log in with their call center account, and seamlessly handle incoming and outgoing calls. With additional functionalities like Agent Information, Call Waiting, and Call Logging, XAD enhances agent productivity and CRM workflow integration.

The latest version, v2.4.0.1, includes bug fixes for creating tickets in Freshdesk, system upgrades, and integration enhancements. Previous updates have introduced features like Zalo calling, Salesforce case creation, and improvements for various CRM platforms, showcasing a commitment to continuous development and user experience enhancement.