WOM is a mobile application designed for employees of the Provincial Electricity Authority (PEA) to facilitate their work of surveying and installing meters. The app is linked to the Smart Customer Service (SCS) system, which records job assignments and survey data, making the process faster and more efficient for employees. The app's main goal is to reduce errors in data input and increase work efficiency, while also aligning with PEA's policy of becoming a Digital Utility.

With WOM, PEA employees can easily access job assignments and record survey and meter installation data directly on their mobile devices. This eliminates the need for manual data entry and reduces the risk of errors. The app also provides a more efficient way of managing job assignments, making it easier for employees to prioritize and complete their tasks.

Overall, WOM is a useful tool for PEA employees who need to survey and install meters. With its integration with the SCS system and user-friendly interface, it helps employees complete their work faster and with fewer errors.