WhatSmart CRM is a Chrome extension designed to enhance communication through WhatsApp Web, offering a range of features to streamline customer management. This free tool allows users to import contacts in bulk via CSV files and send mass messages, making it easier to communicate with multiple clients simultaneously. Users can organize their conversations with a visual Kanban board and create personalized tabs for better contact management. Additionally, the extension supports scheduling meetings through Google Calendar and offers predefined responses for quick replies.

One of the standout features of WhatSmart is the 'Call Attention' function, which enables users to draw a lead's focus to a specific conversation with a single click. Other functionalities include creating notes for contact history, setting reminders for follow-ups, and the ability to export contacts from WhatsApp. WhatSmart is independently approved by Google Chrome's security audit, ensuring user data is handled securely without external databases.