Vtiger for Gmail is a Chrome add-on developed by vtiger. It is a CRM plugin that allows users to view and update customer data directly from within Gmail. With this plugin, salespeople can easily access past notes and opportunities related to a customer while viewing their emails. They can also add new notes, create follow-up events, and perform various other actions using the plugin. Customer service representatives can also benefit from this add-on as they can view related tickets when they receive an email from a customer.

Vtiger CRM, the platform behind this add-on, is designed to provide a 360-degree historical view of contacts and deals. By integrating Vtiger with Google contacts, calendars, and emails, users can work seamlessly between Google Apps and Vtiger, with all information synchronized. The add-on enhances the functionality of Gmail by allowing users to access information from Vtiger CRM records directly within their Gmail interface.

Overall, Vtiger for Gmail is a useful tool for salespeople and customer service representatives who want to streamline their workflow and have quick access to relevant customer information while using Gmail.