VonageConnect for Microsoft Dynamics is a cloud-based solution that aims to enhance the communication capabilities of Microsoft Dynamics and Vonage Business account users. This free extension, available on the Chrome platform, offers a range of useful features to streamline your workflow.

One of the standout features of VonageConnect is the Click-to-Dial functionality. With a simple click on any phone number appearing in a Google Chrome browser, you can connect the call through your Vonage Business phone system. This eliminates the risk of misdialed calls and allows you to easily tie the outbound call record to any contact or account in Microsoft Dynamics.

The extension also provides incoming and outbound screen pops, ensuring that you always know who's calling and why. With options to decline calls or send them to voicemail, you can efficiently manage your incoming calls. Additionally, the missed call screen pop allows you to quickly return missed calls with the option to call back or call back and open the call log window.

VonageConnect offers the convenience of quick adding contacts and accounts while on calls with new customers. The nightly sync feature allows for automatic syncing or manual initiation. Admins can also customize workflows by enabling features such as auto open call log window, minimum character limits in call notes, and customizable call noting.

With VonageConnect, you can easily take notes during inbound and outbound calls, eliminating the need for a separate notepad. This ensures that you can keep a record of important information without any hassle.

For more information and to obtain a confirmation code for using the extension, please visit the official Vonage Business support website.