Visual Support is a free Android app developed by SightCall, designed to provide support agents, experts, and claim professionals with real-time visual support. It allows users to share their screen or leverage their device's back camera to let the support agent see what they see.

To use this app, you must be invited via SMS or start the interaction from a webpage. Once initiated, you need to download the app and go back to the SMS or webpage to connect the session. During the interaction, users can benefit from advanced features such as HD audio, auto-adapting video frame rate, screen sharing, live remote pointer, two-way drawing and annotations, pause video, photo and picture saving, and session recording.

One of the most significant advantages of this app is that it does not allow remote agents to access any data stored on the user's device. Overall, Visual Support is an excellent app for businesses and professionals who require real-time visual support and collaboration with their clients or customers.