The Virgin Hotels App - Lucy offers a high-tech and personalized hotel experience for guests. This Android app connects your personal devices to your chamber controls and hotel staff, providing a range of convenient features. With Lucy, you can make requests for extra pillows, laundry pick-ups, turndown service, and valet without having to talk to anyone. The app also allows you to order room service with just a few taps, making it easy to have your meal waiting for you when you return.

One of the standout features of Lucy is the ability to control your chamber's thermostat and lights directly from your device. You no longer need to get out of bed to adjust the AC or lights, as Lucy has your mood covered. Additionally, if you're a member of the Virgin Hotels' loyalty and preference program, The Know, you can use Lucy's mobile check-in feature. This allows you to get settled in even faster, choose your chamber in advance, and use your device as your chamber key without having to stop by the front desk.

Lucy also serves as a helpful concierge, providing local recommendations for dining and connecting you directly to Virgin Hotels' website and Open Table for reservations. The app keeps you in the loop with hotel messages, news, and information, ensuring you're always up to date during your stay. When it's time to check out, Lucy offers mobile check-out options, including the ability to have your bill emailed to you or your accountant.

Overall, the Virgin Hotels App - Lucy brings a new level of comfort and control to the hotel experience. With its convenient features and personalized service, Lucy ensures that guests can have a seamless and enjoyable stay at Virgin Hotels.