VideoRTC Screensharing is a free chrome extension developed by ivrpowers. It is designed to enhance call center interactions by providing the ability to share screens or window applications from the Agent's side. This extension is specifically built for the Video Gateway WebRTC platform.

With VideoRTC Screensharing, call center Agents can easily share their screens or specific window applications with Users during advanced interactions. This feature is particularly useful when visual assistance or real-time collaboration is required. The extension seamlessly integrates with the Video Gateway WebRTC platform, ensuring a smooth and reliable screen sharing experience.

By enabling screen sharing, Agents can provide Users with a more interactive and personalized support experience. It allows Agents to visually guide Users through complex processes, troubleshoot technical issues, or demonstrate product features. This enhances communication and understanding, leading to more efficient problem-solving and customer satisfaction.

VideoRTC Screensharing is a valuable add-on tool for call centers using the Video Gateway WebRTC platform. With its intuitive interface and reliable performance, this extension empowers Agents to deliver exceptional support by sharing screens or specific window applications during call center interactions.