Velantro is a professional call center and live customer service platform. It’s a top-quality VoIP (Voice Over Internet Protocol) service that delivers high-quality audio for calls and calls to landlines.

How does Velantro work?

Velantro is integrated into your existing business phone system. You can take a call through the app and send an SMS (text message) or email to get their feedback, score, and rating.

With Velantro Click to Call + Review tool, you can add your clients’ cell numbers and email addresses in the app, allowing them to respond to your phone or email from within Velantro.

A few features you can see in the app:

Create the call: the app lets you connect calls and start a conversation with your customers, and it lets them leave you reviews and ratings.

Chat & SMS feature: chat with the callers, get their opinion and rating.

Set your client score and profile: see how your clients rated you, and add comments or ratings to your profile.

Add social media: this Velantro Chrome extension allows you to send links through email or SMS.