TypeGenie for Zendesk is a free Chrome add-on developed by TypeGenie (by True AI Ltd). This AI-powered autocomplete tool aims to boost the productivity of Zendesk customer service teams by offering AI-powered sentence completions as agents type. With TypeGenie, support teams can respond at record speed, reduce average handling time, and maintain consistent brand tone in every sentence.

TypeGenie is trusted by some of the world's top support teams, including The O2 Arena, NA-KD, Oura ring, and SendCloud. It is based on deep learning technology, ensuring that the completions provided are relevant and personalized. The system is self-learning and works across languages, making it suitable for companies across various industries.

Users of TypeGenie rave about its effectiveness and ease of use. According to Bram, Business Operations at SendCloud, agents will not want to work without it. Nela, a Support Team member at Spendee, warns that it's addictive once you start using it.

To start saving time and improving efficiency in Zendesk, simply add TypeGenie to Chrome. The team at TypeGenie will build a custom machine learning model for you, which typically takes a few days. Once it's ready, you can start using completions in Zendesk hassle-free.