touchSMS for Maropost is a Chrome add-on that allows you to send and receive text messages (SMS) directly from your Maropost Commerce Cloud store's control panel. With this tool, you can easily communicate with your customers through SMS, enhancing your customer service and increasing engagement.

One of the main features of touchSMS for Maropost is its seamless integration with the Commerce Cloud platform. You can send SMS messages to your customers directly from the order management system, and these messages are automatically logged as sticky notes on orders. This provides a convenient way to keep track of your communication history with each customer.

Additionally, touchSMS for Maropost allows you to receive replies to your sent messages directly back into the order and customer log. This ensures that all communication is centralized and easily accessible, making it easier for you to respond to customer queries and resolve any issues promptly.

Overall, touchSMS for Maropost is a valuable tool for businesses using Maropost Commerce Cloud, as it enables efficient SMS communication with customers and streamlines the management of customer interactions within the platform.