The Citizens’ Service is a citizen app developed by Citizens’ Service and Human Relations Section, Thane Municipal Corporation, Mumbai, Maharashtra, India.

This app is developed to help the public use the official complaint system of the city.

The application has a user-friendly interface and will help the users to register complaints and give the details of the complaint. It will also help the users to know the status of the registered complaints at any point of time.

If the user wants to know the status of the FIR, he/she can find the details of the FIR in the app.

The user can also find out the status of the CSR in the app.