Tirtaalamku is a utility application designed for the residents of Tarakan, focusing on enhancing water service management. This free app enables users to apply for regular and free water connections online, simplifying the process significantly. Additionally, it allows residents to lodge complaints regarding water services, ensuring that issues are addressed promptly.

Another key feature of Tirtaalamku is the ability to check water bills from PDAM Tarakan directly through the app. This functionality not only provides convenience but also promotes transparency in billing. Overall, Tirtaalamku serves as an innovative tool for improving customer service in the water supply sector, making it easier for the community to manage their water-related needs.