Tend is a Chrome extension designed to simplify the process of responding to customer reviews across various platforms, including Google, Yelp, Trustpilot, and G2. This free tool allows users to reply to reviews with just two clicks, thanks to its AI-driven response generation that personalizes replies based on the content of each review. By automatically filling in the reply box, Tend eliminates the need for copy-pasting, making it an efficient solution for businesses aiming to enhance customer engagement.

With features such as customizable response tones—Professional, Friendly, and Apologetic—and multilingual support, Tend caters to diverse business needs. Users can save their business name and type for a consistent voice in replies. The free plan allows for up to 10 replies per month without requiring credit card information, making it accessible for small businesses looking to improve their review response strategy.