TeamViewer Pilot is a free iPhone app developed by TeamViewer GmbH that allows users to receive remote assistance for equipment, machinery, and infrastructure issues. The app simplifies troubleshooting and improves productivity by enabling users to show the problem instead of just describing it.

With the app, users can receive real-time service and support from remote experts. The app's key feature is remote camera sharing and real-time video streaming, allowing experts to see what users see. Experts can also annotate with 3D markers that stick to real-world objects, making it easier to identify issues.

In addition, users can create video tutorials for training purposes and share their knowledge. The app also offers HD VoIP and 3D annotations, as well as the highest security standards, including 256 Bit AES session encoding and 2048 Bit RSA key exchange.

Overall, TeamViewer Pilot is an excellent choice for anyone looking for visual and remote guidance for field service technicians. It's easy to use, secure, and packed with features that make remote assistance a breeze.