Tawasul App is the mobile version of the National Suggestions & Complaints System, developed by eGovernment Authority Bahrain. It falls under the Utilities & Tools category and is available for free on the iPhone platform.

The app serves as an essential eChannel for citizens and residents of Bahrain to easily submit their suggestions and complaints to any government entity in the Kingdom. With Tawasul, users can conveniently share their feedback at any time and from anywhere, thanks to the mobile features integrated into the app.

Each government entity participating in Tawasul has a dedicated team assigned to handle the suggestions and complaints. The system operates based on a pre-set performance indicator and timeframe, ensuring that user concerns are addressed promptly and efficiently.

Tawasul App streamlines the process of submitting suggestions and complaints, making it more accessible and convenient for users in Bahrain. It is a valuable tool for fostering communication between citizens and the government, ultimately leading to improved services and governance.