쇼봇 Shobot is an AI automation solution designed specifically for shopping mall operators, particularly those involved in purchasing agency services. This free Chrome add-on streamlines customer service by generating automatic responses to inquiries, enabling efficient management of customer communications. Users can easily create replies for complex inquiries or apology messages, enhancing the overall customer service experience.

The program integrates with various shopping platforms such as Smart Store, Coupang, Ably, and ZigZag, allowing operators to access customer and product information for more accurate responses. Additional features include ongoing development for integrating with other platforms like Taobao. With its continuous updates, Shobot aims to improve its functionality and support for shopping mall operators.