The Synzi Care Connect app offers a secure way for patients to have video calls with their healthcare providers. The app allows patients to connect with their physician, nurse, care manager, or other medical staff through a personal device such as a smartphone, tablet, or computer. The app is available for free on Android devices.

Patients receive an invitation to the Care Connect application from their medical provider or health plan via email or SMS text. The email or SMS text includes a link to access the app and the patient's care team. The links can only be sent from medical providers or health plans through the secure Synzi platform and should only be sent after the patient has given consent to be contacted.

All video calls between patients and medical staff are secure, encrypted, and fully HIPAA compliant. The app is designed to provide a secure and convenient alternative to in-person medical appointments, and calls may include reviewing hospital discharge instructions, medications, or other health care treatment plans.

For optimal performance and data usage, it is recommended that the patient's device be connected to the internet via a WiFi connection. Overall, Synzi Care Connect provides a secure and convenient way for patients to connect with their healthcare providers remotely.