Deskroom is a revolutionary Chrome extension designed to enhance customer support operations. It offers a Knowledge Management System (KMS) and a Customer Support (CS) Assistant.

The Knowledge Management System simplifies document management by organizing operation documents and customer conversation records into a comprehensive knowledge base. Deskroom accepts documents in any format, eliminating the need for time-consuming conversions, allowing you to create and manage your knowledge base efficiently.

The CS Assistant feature boosts customer interaction efficiency by recommending appropriate responses from the knowledge base when you drag a customer's message into the Chrome browser. Deskroom eliminates the need for manual keyword searches in Excel or Word documents, making customer support more streamlined and effective.