SRT Notification is a free add-on for Chrome developed by sfuentesaccn. This add-on is designed to alert agents when they receive a chat message and ensure timely responses.

When an agent receives a chat message, SRT Notification initiates a 2-minute countdown timer. If the agent fails to respond to the message within this time frame, a pop-up warning message is generated. This feature helps agents stay on top of their chat conversations and ensures that no messages are left unanswered for an extended period of time.

With SRT Notification, agents can effectively manage their chat workload and provide prompt customer support. This add-on is particularly useful for businesses that rely heavily on chat communication for customer service.

SRT Notification is a valuable tool for agents who need to prioritize and respond to chat messages promptly. It helps improve customer satisfaction by reducing response times and ensuring that no messages go unnoticed.