Social CRM is a browser add-on that brings the power of CRM (Customer Relationship Management) to your Chrome browser. Developed by Александр Иванов, this free tool is designed for those who value relationships in the world of social media.

With Social CRM, you can seamlessly integrate your social media accounts with your CRM system. This innovative add-on allows you to plan and act quickly, without ever leaving VKontakte. You can easily enhance your sales and improve customer service by staying connected and organized.

Some key features of Social CRM include:

• Saving customer information and history
• Changing customer status during conversations
• Adding comments for each customer
• Setting tasks and reminders
• Accessing customer conversations with just one click
• Collaborating with team members without overlapping customer interactions

Social CRM is a game-changer for social media marketers and businesses looking to streamline their customer relationship management process. It provides a convenient and efficient way to manage customer interactions, ensuring that no valuable relationship slips through the cracks.