SignalConso is an innovative application designed to help consumers report any problems encountered during a purchase, whether it be a product or service. Developed by DGCCRF, this app aims to simplify and speed up the reporting process.

The app works in four easy steps. First, if you have any issues with a business, simply report it on SignalConso. Second, you can submit a report anonymously or directly ask a fraud agent a question. Third, SignalConso contacts the business to inform them of the issue. Lastly, if necessary, the DGCCRF intervenes to address the problem.

SignalConso offers several features to make the reporting process more accessible. For instance, its user-friendly interface allows you to report a problem with just a few clicks. You can also attach a photo, provide additional details, and keep track of the actions taken by the relevant business. Additionally, SignalConso provides information on consumer rights and guidance on how to deal with disputes with merchants or service providers.

Join the SignalConso community and become an active consumer by downloading the app now.