Shopify Inbox is a free business chat app developed by Shopify Inc. that allows users to manage customer conversations from online store chat and social media all within a single app. With Shopify Inbox, users can save time managing customer conversations, send products, discounts, and new orders from their Shopify store directly inside chats, and send automated messages to continue chats over email.

The app also allows users to know when customers add or remove items from their shopping cart and assign chats to their staff and team to scale customer conversations. Shopify Inbox connects with popular messaging platforms such as Instagram, Messenger, and Shop app, allowing users to manage their customer and team conversations from one place with Inbox.

Shopify Inbox is more than just a support app, as 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app.

For any questions or issues, users can visit the Shopify Help Center for 24/7 support. Leave a review to share your feedback on Shopify Inbox and help improve the app for all users.