The answer is, you should have an organized place for this – and it should be in one place. Product teams can now have a holistic view on all product feedback, and get a good understanding of the importance of what they get.

Why does it matter?

Feedback can come in at any time. But it doesn’t matter how much of it you see – you’ll never be in the loop on all the feedback you’ve received. But with a little help from the Shipright Catch extension, you can have all the feedback in one place, and easily see what matters most to your users.

To use it, log in to your Shipright workspace. Then, select any text on the Web and click the Shipright Catch button in your browser. The feedback will be stored in your Shipright.