At home or in the office, whenever you need assistance, you can access the ServiceDesk Plus cloud for Android with the ServiceDesk Plus app. The mobile version of the ServiceDesk Plus application enables you to manage any service related issue or task from your mobile device. If your end users need help, the ServiceDesk Plus app will not only resolve the problem in the shortest possible time but also help you identify the cause of the problem. Additionally, the app allows you to collaborate with your team on tasks and can even assist you in creating any ticket. With a cloud connection you can also keep your team informed about any pending issue and updates or even schedule a meeting for the entire team. Furthermore, you can use the app as a knowledge base and collaborate with the other team members to fix any issues.

The ServiceDesk Plus app can be used to store, process and access all the information and documents regarding the service, so you can track the progress of the project and collaborate on the same task with other team members. Additionally, if you are the user who is having trouble and needs help, you can simply look for an available technician in your team using the ServiceDesk Plus app and start a chat with him to resolve the issue. You can also use the app to view all the end users' previous tickets and use the knowledge base to get an overview of the most common problems faced in the business.