The Screen Lock for Vonage CC is a Chrome extension developed by Vonage. It is a free program that falls under the category of Browsers and the subcategory of Add-ons & Tools. This extension provides additional functionality to Vonage agents working in the Contact Center.

The main feature of this extension is that it automatically updates the agent's presence in ContactPad when the Chrome browser detects that the screen has been locked. This eliminates the need for agents to manually change their presence status when they step away from their computers.

To use this feature, agents can simply select the desired state from a drop-down menu in the setting page of ContactPad. This allows agents to easily indicate their availability without having to actively manage their presence status.

Overall, the Screen Lock for Vonage CC extension is a convenient tool for Vonage agents in the Contact Center, making it easier for them to manage their presence status while ensuring accurate availability information.