As the capabilities of rugged devices grow, so does their complexity. SCOUT Remote Support, developed by Sonim Technologies Inc, is a free Android application that offers real-time troubleshooting and device guidance for workers in the field. Connected exclusively to Sonim devices, this app provides the necessary support and education to maximize the use of rugged devices anytime, anywhere.

With SCOUT Remote Support, workers can receive real-time troubleshooting assistance and device guidance directly from Sonim Support. This enables them to quickly resolve any issues they encounter, ensuring a greater level of device familiarity and productivity. The app also offers remote support for Enterprise Admins, providing an additional level of assistance for workers.

Supported devices include Sonim XP8, Sonim RS60, Sonim RS80, and Sonim RT80. These rugged devices are designed specifically for workers in extreme, hazardous, and isolated environments.