Savio is a feedback management tool that helps you understand the customer experience. When a customer gives feedback, they enter a short description, assign a rating, and pick the category. We pull it into the app so you can see the ratings and what features each customer wants. You can then use it to prioritize your feature requests and build your MRR.

You can even go a step further with our Savio Chrome Extension. It’s like having a real feedback channel that’s inside your tool or Live Chat tool. It makes it easy for your Product teams to find the feedback that they care about, and it’s just like the feedback from your users.

You’ll be able to see a customer’s MRR for every customer who submitted feedback and it’s all integrated into your CRM. From there, you’ll be able to answer questions about your feedback and prioritize the feature requests that you need to address.

If you want to find feedback on one of your applications, you can now do so in just one click. We’re now able to connect any channel (including support and Channels) to the Savio channel.