Sanchaar Mitra is a free Android application designed for BSNL retailers and authorized partners to facilitate efficient customer onboarding and SIM activation. With a focus on security and reliability, the app utilizes Aadhaar-based eKYC and dKYC verification processes to ensure a smooth experience for new customers. It allows users to register new customers, activate SIM cards, and manage various services with ease.

The app offers a range of features including duplicate SIM issuance, SIM swap services, and eSIM management, making it a comprehensive tool for BSNL's network. By replacing the previous third-party onboarding system, Sanchaar Mitra enhances the scalability and security of customer verification, supporting BSNL's goal of providing seamless telecom services across India.