RouteThis Helps performs a number of network tests and diagnostics to assist in the identification of issues affecting smart home devices and internet connectivity. This information is shared with technical support, who will assist you in quickly resolving your issue so you can return to enjoying the best possible experience with your home internet and smart home devices.

Important note to remember before downloading and using the app:

Only use this app if you were referred by a support agent and they gave you a code. Please also keep in mind that the Android location permission grants us access to additional network data.