RingCentral RingCX for HubSpot is a Chrome add-on designed to enhance customer engagement by integrating RingCX contact center functionalities directly within the HubSpot platform. This integration allows users to handle various communication channels, such as inbound voice calls and live chat interactions, all from their HubSpot account. The application provides agents with a comprehensive view of the customer journey, facilitating improved service and support.

The app also offers tight integration with HubSpot CRM data, enabling quick identification of customers for personalized experiences. Users can efficiently create or update tickets, streamlining after-contact work. RingCX for HubSpot is easy to deploy, requiring only hours for setup, and operates through a browser on any platform without the need for additional software installation.