Resident is a social media platform dedicated to digitizing and improving democracy, specifically aimed at empowering Canadians to enact change and engage with government at all levels. Built by citizens for citizens, Resident is a free platform that prioritizes user empowerment over monetization through advertisements. Users, referred to as Residents, are automatically linked to their respective government jurisdictions upon profile creation, ensuring direct communication with elected officials.

One of the key features of Resident is its unique post types: Requests for obtaining government services, Suggestions for proposing and supporting ideas, and Appreciations for acknowledging officials' positive actions. The platform utilizes AI algorithms to route posts efficiently to the relevant authorities, optimizing service delivery. Additionally, Resident promotes transparency by allowing users to view public posts from others and compare service efficiency among different regions.

Privacy is paramount on Resident, offering users the option to choose their display names, keep addresses private, and control the visibility of their posts.