Samsung SDS EMM Remote Support is a free Android application developed by Samsung EMM Developer. It is a remote troubleshoot solution for IT Admin and users of Samsung SDS EMM. This application enables IT Admin to remotely troubleshoot when users encounter a problem.

One of the main features of Samsung SDS EMM Remote Support is that it does not require an in-person analysis. It supports Samsung Galaxy or other devices with Android 4.4 (Kitkat) or higher version, and other devices can only use screen share. During remote support, IT Admin may record device screens as a video clip or screenshot for the reproduction purpose. Also, it enables IT Admin and the user to send compressed files to each other.

Samsung SDS EMM Remote Support is a program that is provided upon a valid license. It is a suitable application for businesses and productivity purposes.