Remote Eye is an online see-what-I-see software developed by Wideum that provides technical remote support. It is a free platform compatible with smart glasses and smartphones, and is the leading platform for video assistance.

The software connects field service operators with support departments in real-time by providing effective, helpful, and user-friendly tools to improve the technician-support communication channel. Remote Eye also solves equipment downtime and travel costs of technicians by using state-of-the-art wearable technology.

One of the best features of Remote Eye is that it is the best choice for low bandwidth network environments. With unlimited calling and recording, it also offers online/hotline personal support and free training in several languages. Additionally, the platform can be customized with the customer's logo and colors.